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We Offer Teleconsult as an Alternative
Specialists available for teleconsult:
- Dr Leo Hamilton (Kids Clinic @Novena)
- Dr Heng Siok Kheng (Kids Clinic @ Toa Payoh)
- Dr Dave Ong (Kids Clinic @ Punggol)
- Dokter Wendy Sinnathamby (Kids Clinic @ Tampines)
Teleconsultation Hours
| Doctor | Dr Leo Hamilton | Dr Heng Siok Kheng | Dr Dave Ong | Dokter Wendy Sinnathamby |
| Available Slots | Mondays – Fridays 9am-1pm Saturdays 9am-1pm | Mondays – Fridays 10am – 12pm Saturdays 10am – 12pm | Mondays & Wednesdays 1pm – 2pm Tuesdays, Thursdays, 1pm – 5pm | Wednesdays 9am – 10am |
Mondays – Fridays
9am-1pm
2pm-5pmSaturdays
9am-1pm
Available Slots
Mondays – Fridays
10am – 12pm
7pm – 8pmSaturdays
10am – 12pm
-
Mondays & Wednesdays
1pm – 2pm
4pm – 6pm -
Tuesdays, Thursdays, Fridays & Saturdays
1pm – 5pm
Available Slots
Wednesdays
9am – 10am
11am – 12pm
What is HiDoc?
With our HiDoc platform, select cases can be seen remotely, either via the mobile app or on the web browser with your desktops.
Medications, if prescribed, can also be delivered straight to your doorstep with a nominal delivery fee of $10.
Repeat medications or medication refill requests without consultation can also be made over the HiDoc platform, subject to the doctor’s approval.
Payments can be made securely and conveniently with various credit cards and even DBS PayLah.
Teleconsultation FAQs
- For existing patients of Kids Clinic who require follow-up care (for example: if your baby or child is recovering from an illness and you want to check in with the PD on his/her recovery)
- If you have seen a doctor previously regarding a diagnosis and/or treatment, and require a second opinion regarding your child’s condition (for example: if your baby/child has been diagnosed with an illness and you would like a second opinion)
Each teleconsult will be 15 minutes long. If required, the session might be extended but this is up to the doctor’s discretion.
The first teleconsult session will cost $80-$120 for the 15-minute duration, while subsequent consults will be charged $60-$80 for the same timeframe. If your session extends beyond the stipulated 15 minutes, additional costs may be incurred, up to the doctor’s discretion.
Medications, if required, can be delivered straight to your doorstep for a delivery fee of $10, OR you can pick them up at the Watsons pharmacy in Paragon OR the clinics themselves based on their respective opening hours.
This is the expected lead time for delivery of the medications excluding Public Holidays:
| Time the Medication Order is Placed | Duration of Delivery |
Mondays-Sundays 8.30am to 11am | 3 – 6 hours |
Mondays-Fridays After 11am to 3pm | 4 – 7 hours |
Mondays-Fridays After 3pm to 8pm | 2- 7 hours |
