Teleconsult | Online Doctor Consultation | Kids Clinic Singapore


Dr Heng: 20 Dec - 1 Jan 2024

Dr Dave: 3 Dec, 10 Dec, 17 Dec, 19 - 20 Dec, 24 Dec, 31 Dec, 5 - 9 Feb 2024

Dr Chua: 7 Dec (AM) & 14 Dec

Dr Oh: 12 - 27 Jan 2024

(Last updated: 4 Dec)

We Offer Teleconsult as an Alternative

If you find it inconvenient to visit our clinics, you now have the option of consulting some of our paediatricians over video, in the comfort of your home.

Specialists available for teleconsult:

A kid and his mom having a regular checkup with Dr Leo Hamilton at Kids Clinic Singapore
Dr Dave Ong Holding A Baby For Health Checkup

Teleconsultation Hours

Doctor Dr Leo Hamilton Dr Dave Ong
Available Slots

Mondays – Fridays

9am-1pm 2pm-5pm



Mondays & Wednesdays

1pm – 2pm 4pm – 6pm

Tuesdays, Thursdays, Fridays & Saturdays

1pm – 5pm

Available Slots
  • Mondays – Fridays


  • Saturdays


Available Slots
  • Mondays & Wednesdays

    1pm – 2pm
    4pm – 6pm

  • Tuesdays, Thursdays, Fridays & Saturdays

    1pm – 5pm

What is Hidoc?

With our Hidoc platform, select cases can be seen remotely, either via the mobile app or on the web browser with your desktops.


Medications, if prescribed, can also be delivered straight to your doorstep with a nominal delivery fee of $10.

Repeat medications or medication refill requests without consultation can also be made over the HiDoc platform, subject to the doctor’s approval.

Payments can be made securely and conveniently with various credit cards and even DBS PayLah.

Teleconsultation FAQs

  • For existing patients of Kids Clinic who require follow-up care (for example: if your baby or child is recovering from an illness and you want to check in with the PD on his/her recovery)
  • If you have seen a doctor previously regarding a diagnosis and/or treatment, and require a second opinion regarding your child’s condition (for example: if your baby/child has been diagnosed with an illness and you would like a second opinion)

Each teleconsult will be 15 minutes long. If required, the session might be extended but this is up to the doctor’s discretion.

The first teleconsult session will cost $80-$120 for the 15-minute duration, while subsequent consults will be charged $60-$80 for the same timeframe. If your session extends beyond the stipulated 15 minutes, additional costs may be incurred, up to the doctor’s discretion.

Medications, if required, can be delivered straight to your doorstep for a delivery fee of $10, OR you can pick them up at the Watsons pharmacy in Paragon OR the clinics themselves based on their respective opening hours.

This is the expected lead time for delivery of the medications excluding Public Holidays:

Time the Medication Order is Placed Duration of Delivery


8.30am to 11am

3 – 6 hours


After 11am to 3pm

4 – 7 hours


After 3pm to 8pm

2- 7 hours

Incorporated in 2005, Singapore Medical Group (SMG) is a healthcare organisation with a network of private specialist providers across four established pillars - Aesthetics, Diagnostic Imaging & Screening, Oncology and Women's and Children's Health. Within Singapore, SMG has more than 40 clinics strategically located in central Singapore and heartland estates. Beyond Singapore, SMG also has an established presence in Indonesia, Vietnam and Australia. Learn about our privacy policy here.

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