Kids Clinic has opened our 5th branch at Oasis Terraces, a new mall in Punggol.

Kids Clinic @ Punggol will be helmed by Dr Dave Ong, a paediatrician competent in all aspects of General Paediatrics and Newborn Care, with special interests in Respiratory, ENT and Skin conditions. He has great passion in patient education, and takes time to explain to parents any queries they may have about their child’s condition.

Kids Clinic has opened our 5th branch at Oasis Terraces, a new mall in Punggol.

Kids Clinic @ Punggol

Available Services

Newborn Developmental Checks & Care

Vaccinations

(General and Travel)

Common Childhood Illnesses

Women’s Services for Mums*

(By our co-located O&G specialist)

Bringing specialist care closer to you

We are open on selected weekday nights and Sundays to offer more timely specialist care for our young patients.

Online appointment bookings are available to help you save time queuing in the clinic.

We provide specialised and quality care to cater to your child’s growing health needs.

A New Women’s and Children’s Specialist Clinic Near You To all mums and grandmums, Kids Clinic @ Punggol is located right next to our partnering O&G clinic, Astra Women’s Specialists. For all your women’s health needs and issues, our women’s specialist care is easily within your reach.

Book an appointment with Dr Dave Ong

CONTACT US

681 Punggol Drive
Oasis Terraces
#03-11
Singapore 820681

We accept both appointments & walk-ins.

Tel: (+65) 6817 8885

Email: [email protected]

CLINIC OPENING HOURS

Monday & Wednesday:
9.00am – 1.00pm, 2.00pm – 4.00pm, 6.30pm – 9.00pm

Tuesday & Thursday: 9.00am – 1.00pm

Friday: 9.00am – 1.00pm, 6.30pm – 9.00pm

Sunday: 9.00am – 1.00pm

Saturday & Public Holidays: Closed

(Last registration is 30 mins before closing time. Surcharges apply.)

Queue Management System at Kids Clinic @ Punggol

At Kids Clinic @ Punggol, we strive to provide the best patient experience possible. To achieve this, we have implemented a fair queue system for all our patients as follows:

1. Queue Priority For Urgent Cases

Patients called by their name (instead of a number) are urgent walk-in cases. The following are some examples of urgent cases with queue priority:

High Fever of 39°C & above
Shortness of Breath
Severe Vomiting and/or Vomiting of Blood
Severe Abdominal Pain
Fainting Spells
Seizures & Fits
Severe Allergic Reaction

If your child is showing signs of a life-threatening condition (e.g. severe injuries, no breathing or heartbeat, bluish skin, etc.), please call an ambulance at 995.

2. Queue System and Appointment Policy

Queue numbers may not move sequentially as we might be attending to appointments and urgent cases, in between walk-ins.

Please note walk-in patients are called by number. Appointment patients are called out by name.

We strive to attend to all appointment cases within 30 minutes of the allocated time.

We will hold your appointment for 30 minutes before the slot is freed up. If you arrive 30 mins after the time of your appointment, you will have to join the walk-in queue.

If you arrive earlier than your appointment slot, we will not be able to see you earlier.

3. Clinic Registration

Registration can only be done at the clinic. We do not do registration over the phone to be fair to all our patients.

Waiting time estimations will only be given at the point of registration in the clinic, and not over the phone (especially for busy sessions like Sunday mornings). This is because, depending on the time of arrival at the clinic after the phone call, the waiting time might have changed due to walk-in patients.

Please note that registration will end 30 min before our closing time but on Sundays, registration cut-off time is subject to change depending on the volume of patients. Surcharges apply thereafter.

4. Safe Distancing Measures

We will also be adopting strict precautionary measures in line with the MOH guidelines to protect you and your child.

Hence, we recommend patients to stand by around the mall for their turn.

If the waiting time is significantly long (for e.g. on Sun mornings), we might ask patients who live close by to wait at home. We will get in touch when there are about 2-3 patients before your turn.

Using Medisave for Your Child's Healthcare

How the Medisave Claim Works:

1. Please bring your child’s birth certificate and the CDA card for your vaccine appointment.

2. During registration, please inform our staff that you would like to use Medisave to pay for the vaccines.

3. The staff will pass you a Medisave form to fill up.

4. You will have to pay for the vaccines first (using the CDA card/NETS/cash).

5. Our clinic staff will apply for the Medisave claim on your behalf.

6. Once the Medisave claim is approved, we will arrange for a reimbursement directly into your CDA account or via cheque/PayNow depending on your payment mode.

Please take note that the whole process will take about 6-8 weeks.

Medisave claims may not be approved if there are any problems or limitations with the account (insufficient funds etc.).

Reminders Regarding Sunday Morning Clinics

1. We may need to stop walk-in registration earlier than 12.30pm (e.g. 11.30am) if there are too many patients in the queue (e.g. 80) with too long waiting time (e.g. 4-5 hours).

2. Average walk-in waiting time on Sunday ranges from 2-5 hours, depending on which part of the queue you belong to.

3. As per protocol, we do not register walk-in patients into the queue via phone as it would be unfair for those who physically queued much earlier before clinic opening. You do not need to bring your child to register, you may go home after registration and bring your child back to clinic at the estimated time. We will also give you a call to remind, a few patients before your turn.

4. We are unable to give the exact waiting time over the phone (only a rough estimation) because waiting time would have changed by the time you reach our clinic, due to a constant influx of walk-in patients.